It goes without saying, that taking this approach should absolutely be considered as a last resort and the counsel of a qualified lawyer is recommended before considering such action. If you feel that there is a legal basis for further action, such as defamation or copyright infringement. In certain cases, it may be possible to escalate the dispute further. Whilst you may not agree with this decision, there is often little which can be done about this. They believe that it is in accordance with their Review Policy. Sometimes, Google will decide to keep the review online. What if Google doesn’t remove the review? And for which reason you believe the review is not in accordance with Google’s Review Policy. On the following page, provide your email address.Click on this option and you will be shown a disclaimer about the reviewal process.This will provide an option to Flag the review as inappropriate
Find the review and click on the three dots in the top right-hand corner of the review.Within this screen, you will see all reviews left by users. Firstly Log-In to your Google My Business account and navigate to Reviews within your dashboard.Then, you need to flag the review as inappropriate. You have evaluated the review which you would like to see removed against Google’s Review Policies. Unless they have violated the Review Policies in some way. This is likely to result in no action being taken by Google. As such, it is important to utilise the Reviews Policy to dispute any reviews which you seek to take action against.īe careful to not attempt to take action against reviews which you simply don’t like or disagree with. Because there is no way to determine whose version is correct. Google make it clear! They do not get involved if there is a disagreement between the user and the business about the facts of an experience. Whilst it is understandably difficult for Google to separate fact from fiction, as with any review website, there are Review Policies available for which reviews submitted by guests need to adhere to. As is the case with any platform which is open to having anonymous guests leaving reviews, there is always potential for fake or fraudulent reviews to be left by users.
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